Privacy Policy — ORLINSKY Ceramic Studio

Your privacy and the security of your personal data are very important to us. In this Privacy Policy, we transparently explain what information we collect, how we use it, and how we protect it.

Information We Collect

To provide you with the highest quality of service when purchasing our ceramic paintings, we collect certain personal information during the checkout process:

Personal Details: Your full name, phone number, and email address.
Shipping Details: Your address to arrange the shipping and delivery of the paintings.
Technical Data: When you visit our website, we may collect your IP address and use cookies to tailor your experience and save your preferences.

How We Use Your Information

We use your personal data exclusively to ensure your purchasing process runs flawlessly:

To process your order, coordinate logistics, and manage the delivery of your ceramic paintings.
To communicate with you regarding your order status and billing.
SMS Communications: If you opt into SMS messaging by providing your phone number, we may send you service updates (e.g., delivery status). You may opt out at any time by replying "STOP". Information obtained as part of the SMS consent process will never be shared with or sold to third parties for marketing purposes.

Financial Information & Payments

We accept payments via e-Transfer and credit cards. The security of your financial transactions is our priority. All payment information is transmitted using SSL (Secure Socket Layer) encryption. We do not store any of your credit card information on our servers — it is processed entirely through certified and secure payment processors.

Data Security & Retention

We have implemented physical, electronic, and managerial processes to secure your personal information from loss, misuse, unauthorized access, alteration, or destruction. Your data is retained only for as long as necessary to fulfill our service obligations or comply with legal requirements.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal data from children.

Your Rights

In accordance with applicable privacy laws, you have full control over your personal data. At any time, you have the:

Right of Access: To request access to the personal data we hold about you.
Right to Rectification: To request that we update or correct your personal data.
Right to Erasure: To request that we delete your personal data from our systems.